Supermarkets

It’s been a challenging few years for the supermarket and grocery industry. The rapid rise of ALDI with their low prices and private label offering, increases in store rent, wages and food prices in addition to the decrease in available prime real estate has added strain to the already volatile industry. Add the whispers of AmazonFresh coming to Australia and you’ll see more and more operators scratching their heads at how they can possibly increase profits, margins and market share in the current environment.

Partnering with supermarkets for over 30 years, Comcater is the perfect partner for operators seeking innovations, advice and new technologies to transform their current offering. Whether you’re seeking innovation in food manufacturing equipment to increase production capabilities and quality in private label products, are looking to expand your ready-made meals, bakery and butchery sections with technologically advanced small footprint equipment, or require storeroom shelving that’s backed by a lifetime warranty against rust and corrosion, Comcater are here to help.

If you’re interested in chatting with us about your current challenges, are seeking help with your menu creation, want more staff training on existing equipment or want to see what your competitors are doing, book a demo with us today for a free consultation!

 

PRE AND POST SALE SUPPORT

Try Before You Buy

You wouldn’t buy a car without a test drive, so why shouldn’t you be able to test out your commercial kitchen equipment before deciding to invest? At Comcater we offer free equipment trials for all* Supermarkets, allowing you to put our equipment to the test in a real, working environment. Test out your menu, calculate your utilities savings or have us come out on site to program your menu and train your teams; do whatever you need to ensure you make the right investment! *All free trials offered at Comcater’s discretion

Menu Creation

If you’re looking at expanding your ready-made meals or want to add a café or lunch offering into your supermarket, getting the menu right can be a big challenge. That’s why at Comcater we offer unmatched support when it comes to the development and programming of your menu. Bring your menu concept into one of our demonstration kitchens and work hand-in-hand with us to help you get your settings just right, or have us develop a menu tailor made to the equipment you’ve already selected. Let us help you get the best out of your equipment and your staff whilst reducing waste, labour and time!

Free Consultations

Having worked with Supermarkets for 30 years, we at Comcater are well versed in the challenges of working for and running a Supermarket. We understand that bringing changes to operational processes is a challenging and long-term project, which is why we are here to offer free consultation services to all facets of your operations teams, from production facility vsits to in-house menu creation and equipment training. Drop in to any of our nationwide offices to discuss your current challenges and have our industry experts show you the new technologies and industry insights you can’t get anywhere else.

Reliability

In the volatile world of Supermarkets, you need equipment that can be relied on. Whether its BOH shelving for all of your dry goods or commercial cooking equipment that produces your bakery, butchery and grab-and-go items, our brands have been hand selected for their reliability, quality and consistency, ensuring your customers aren’t left disappointed and shopping elsewhere. Each of our 19 brands was specifically selected on their high performance, efficiency and time saving features, and is backed by product specialists, manufacturer warranties and product certifications so you know you’re in good hands.

Technical Support

There is nothing worse than equipment breaking down when customers are queuing. Owning commercial kitchen equipment is similar to owning a car: breakdowns may unfortunately occur, but with regular servicing you are less likely to experience a breakdown. The Comcater Technical Services Department offer unmatched support throughout the entire life of your equipment, from installs to planned maintenance and 24/7 service call outs. Rest assured you’ll be back up and running in no time with our Technical Support team!

Ongoing Training

Our pre and post-sale training is unmatched in the industry, having opened the first Commercial Equipment Demonstration Kitchen in Australia over 20 years ago. Our team of chefs and equipment specialists offer free in house and on-site training to all customers no matter the time or team size. Get training on new or old equipment, test a new menu with us or coordinate a training trip at a customer site so you can see how other customers are using the equipment. We’ll even develop training videos for use across your entire supermarket franchise. We’re here to help, no matter the level of training required.

CASE STUDIES

Woolworths Metro

“Paul and the team at Comcater have been amazing at working with us and building the menu up. In fact they’ve been working with us for the last 2 years building a menu that will work through the RATIONAL ovens. We’ve been everywhere through Comcater and worked with the various chefs throughout Comcater to be able to use the ovens as our platform to be able to deliver the foodservice menu.”

KNOWLEDGE CENTRE

6 ways to survive the 2018 supermarket sector

It’s been a challenging few years for the supermarket and grocery industry.

The supermarket equipment evolution

For consumers, little to no thought is often spared for the commercial equipment found at their local supermarket.

Comcater
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